Returns policy
RETURNS POLICY
Refund Policy
RETURNS ----
Article 1 - Right of withdrawal You have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, acquires physical possession of the goods. To exercise the right of withdrawal, you must notify us at Société MAKK, 5 rue de la couarte, 40130 Capbreton FRANCE – contact@makkdesign.com, of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or e-mail). In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Article 2 - Effects of withdrawal If you withdraw from this contract, we will reimburse you for all payments received from you, with the exception of delivery costs, without undue delay and, in any event, no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you expressly agree otherwise; in any event, this reimbursement will not incur any costs for you. You must return or hand over the goods to us or to Société MAKK, 5 rue de la couarte, 40130 Capbreton- FRANCE, without undue delay and, in any event, no later than 14 days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to have been met if you return the goods before the expiry of the 14-day period. You will be responsible for the direct cost of returning the item.
Article 3. Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Article 4. Late or missing refunds (if applicable) If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of these steps and you still have not received your refund yet, please contact us at contact@makkdesign.com.
Article 5. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@makkdesign.com and send your item to: Société MAKK, 5 rue de la couarte, 40130 Capbreton, France. If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund Policy
RETURNS ----
Article 1 - Right of withdrawal You have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, acquires physical possession of the goods. To exercise the right of withdrawal, you must notify us at Société MAKK, 5 rue de la couarte, 40130 Capbreton FRANCE – contact@makkdesign.com, of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or e-mail). In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Article 2 - Effects of withdrawal If you withdraw from this contract, we will reimburse you for all payments received from you, with the exception of delivery costs, without undue delay and, in any event, no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you expressly agree otherwise; in any event, this reimbursement will not incur any costs for you. You must return or hand over the goods to us or to Société MAKK, 5 rue de la couarte, 40130 Capbreton- FRANCE, without undue delay and, in any event, no later than 14 days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to have been met if you return the goods before the expiry of the 14-day period. You will be responsible for the direct cost of returning the item.
Article 3. Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Article 4. Late or missing refunds (if applicable) If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of these steps and you still have not received your refund yet, please contact us at contact@makkdesign.com.
Article 5. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@makkdesign.com and send your item to: Société MAKK, 5 rue de la couarte, 40130 Capbreton, France. If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.